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Contact Us
Most messages here are about a torn bag or a part missing from a numbered pack. Check the parts list against the manual first, then send us the set name and the bag number.
Send a Message
Where to Find Us
- Address
- 118 Falls Mill Road
Chagrin Falls, OH 44022
United States - Phone
- (440) 555-0182
- support
- Support Hours
- Mon – Thu: 9:00 AM – 6:00 PM ET
Fri: 9:00 AM – 3:00 PM ET
Sat – Sun: Closed
Before You Write
A missing or damaged part found on day one goes back through the retailer's standard 30-day return window, which is faster than any message we can answer. Open the carton the evening it lands and count the sealed bags against the parts list.